About this class
Customer Relationship Management (CRM)
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Learning Material
Title
Volume
Introduction to CRM
5.89 MB
<p>Introduction to CRM</p>
Customer Acquisition Strategies
5.89 MB
<p>Customer Acquisition Strategies</p>
Customer Retention Strategies
5.89 MB
<p>Customer Retention Strategies</p>
CRM Technology and Tools
5.89 MB
<p>CRM Technology and Tools</p>
Customer Data Management
5.89 MB
<p>Customer Data Management</p>
Customer Segmentation and Targeting
5.89 MB
<p>Customer Segmentation and Targeting</p>
CRM Metrics and Key Performance Indicators (KPIs)
5.89 MB
<p>CRM Metrics and Key Performance Indicators (KPIs)</p>
Customer Segmentation and Targeting
5.89 MB
<p>Customer Segmentation and Targeting</p>
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